Customer Service Representative Community, Social Services & Nonprofit - Broomfield, CO at Geebo

Customer Service Representative

3.
7 Broomfield, CO Broomfield, CO Full-time Full-time $18 - $20 an hour $18 - $20 an hour 21 hours ago 21 hours ago 21 hours ago Job Store Staffing is seeking a Customer Service Representative for a local HVAC company in the Broomfield area.
Pay:
$18.
00-$20.
.
00 per hour Hours:
Training Mon-Friday for first 6-8 weeks; then Sunday - Thursday Rotating shift between hours of 7AM - 6PM Location:
Broomfield Type:
Temp-to-Hire Customer Service Rep
Responsibilities:
Respond to incoming customer calls with courtesy, offering appointment windows and requested lead times Engage in outbound calling to secure the appropriate amount of scheduled calls and club memberships required for a successful service operation Respond to incoming inquiries related to sales products from current and potential customers with courtesy, converting calls into scheduled sales leads Make recommendations based on customer needs through education of service and product offerings Follows Customer Care Call Scripts for quality and efficient responses to customers when required Maintain required daily call counts to meet daily, weekly and monthly quotas Maintain complete, accurate and updated information in the customer database Work with Dispatch to schedule service calls and debrief technicians with accurate customer information when necessary Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained If you're interested, please APPLY and a Recruiter will get in touch with you shortly.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Experience level:
1 year Shift:
Day shift Evening shift Rotating shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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