Sr. Help Desk Specialist Job
Company Name:
SAIC
Sr. Help Desk Specialist (Job Number:402349)
Description:
SAIC currently has a contingent opening for a Helpdesk Specialist supporting a Department of Defense contract in Huntsville, Alabama. This position requires shift work and the successful candidate must be flexible in days and hours worked. Candidates must comply with DoD 8570 directive with a Security
and an interim Secret clearance prior to start.
Qualifications:
REQUIRED EDUCATION:
H
High school education or equivalent and 7
years of technical experience. Associates Degree and 5 years or more of related experience preferred. This position requires the ability to obtain a DoD Security
security clearance.
Comprehensive knowledge in the use of personal computers. Proven ability in the use of all pertinent software applications. Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports. Must demonstrate customer service, leadership and team skills. Experience in desktop and networking support, IT concepts and help desk software. Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software. Must be able to think logically and act decisively in critical situations. Ability to distinguish between different types of issues and select the correct source for solution. Ability to provide as well as help support other help desk technicians in the first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool. Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information.
DESIRED SKILLS: Active Directory, Anti-virus, VPN, Avaya, BMC Remedy, web support and development.
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit .
Job Posting: Feb 24, 2014, 11:27:44 AM
Primary Location: United States-CO-BROOMFIELD
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: None
Shift: Rotating
Schedule: Full-time
Req ID: T402349
Date: Mon, 31 03 2014 00:00:00 GMT
Country: US
State: CO
City: Broomfield
Postal Code: 80020
Locale: en_USEstimated Salary: $20 to $28 per hour based on qualifications.
SAIC
Sr. Help Desk Specialist (Job Number:402349)
Description:
SAIC currently has a contingent opening for a Helpdesk Specialist supporting a Department of Defense contract in Huntsville, Alabama. This position requires shift work and the successful candidate must be flexible in days and hours worked. Candidates must comply with DoD 8570 directive with a Security
and an interim Secret clearance prior to start.
Qualifications:
REQUIRED EDUCATION:
H
High school education or equivalent and 7
years of technical experience. Associates Degree and 5 years or more of related experience preferred. This position requires the ability to obtain a DoD Security
security clearance.
Comprehensive knowledge in the use of personal computers. Proven ability in the use of all pertinent software applications. Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports. Must demonstrate customer service, leadership and team skills. Experience in desktop and networking support, IT concepts and help desk software. Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software. Must be able to think logically and act decisively in critical situations. Ability to distinguish between different types of issues and select the correct source for solution. Ability to provide as well as help support other help desk technicians in the first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool. Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information.
DESIRED SKILLS: Active Directory, Anti-virus, VPN, Avaya, BMC Remedy, web support and development.
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit .
Job Posting: Feb 24, 2014, 11:27:44 AM
Primary Location: United States-CO-BROOMFIELD
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: None
Shift: Rotating
Schedule: Full-time
Req ID: T402349
Date: Mon, 31 03 2014 00:00:00 GMT
Country: US
State: CO
City: Broomfield
Postal Code: 80020
Locale: en_USEstimated Salary: $20 to $28 per hour based on qualifications.
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